Join HCA Kigali

🏗️ Why You Need a Company-Wide System

While coaching one person on their stats and conditions works, the real impact comes when you:

✅ Standardize the system

✅ Implement it across key posts

✅ Track stats weekly

✅ Build a culture where production, not personality, guides action

“When every post has a product, a stat, and a formula, the company becomes self-correcting.”

🧱 What the Full System Includes

To set this up, you need 5 foundational elements:

1. Post Products Defined
2. → Every role must have a clear Valuable Final Product (VFP)
3. Stat for Each Product
4. → Choose a weekly-measured quantity or quality indicator
5. Weekly Graphing
6. → Use digital tools or printed charts to track progress
7. Condition Determination
8. → Managers (or staff) assign conditions weekly using trends
9. Condition Formulas in Use
10. → Staff apply the right formula for their stat trend

This creates a full MBS + Ethics Conditions System.

🧰 Step-by-Step Setup

1. Define VFPs for Each Post

Ask:

1. What does this post actually produce?
2. What’s the end result that’s valuable?

📌 Examples:

1. Site Technician → “Sites operational as per SLA”
2. HR → “Productive and compliant staff hired and onboarded”
3. Communication Officer → “Requests routed and responded to with minimum delay”

2. Assign Weekly Stats

The stat must be:

1. Quantifiable (number or %)
2. Meaningful (represents actual production)
3. Weekly tracked

📌 Example:

1. “# of site issues resolved per week”
2. “% of staff productive & compliant”
3. “Avg. request handling time (days)”

3. Create Graphing System

Use:

1. Google Sheets or Excel for starters
2. Paper forms if needed
3. Dedicated dashboards later

Plot at least 6–8 weeks per role.

4. Train on Conditions

Introduce the full conditions chart:

1. From Confusion to Power
2. When to apply which
3. Key indicators per condition

Use visual guides, cheat sheets, and examples.

5. Build Weekly Review Habits

1. Assign weekly stat review meetings
2. Have each staff member note their condition
3. Guide them to choose and apply the right formula
4. Track if formulas were applied and if stat improved

🧱 Tips for Smooth Implementation

1. Start small (2–3 departments or posts)
2. Use real examples from your company (like Emmanuel!)
3. Celebrate wins — someone moving up from Danger to Normal deserves recognition
4. Post team graphs on a visible board or shared folder
5. Don’t delay due to perfection — start with what you can measure now

👤 Emmanuel’s Company: A System in Action

Emmanuel’s company starts by:

1. Defining VFPs for Technicians, Admin, and Comms
2. Tracking weekly stats on a shared Google Sheet
3. Assigning one person to collect the graphs
4. Running Monday meetings: “What’s your stat? What condition? What formula?”

In 4 weeks:

1. Visibility improves
2. Coaching becomes easier
3. Problems are addressed faster
4. Morale improves due to fairness and predictability

✅ What You Just Learned

1. A full performance system = VFP + Stat + Graph + Condition + Formula
2. This works for any type of company, from field teams to back office
3. Implementation requires clear roles, simple tools, and weekly discipline

🛠️ What You Can Do Next

1. Choose 5–7 key posts in your company
2. Define the VFP and stat for each
3. Start tracking their weekly output
4. Train them on how to graph and determine their condition
5. Run one weekly review meeting to launch the system

📞 Want Help Implementing This?

We help companies:

1. Set up their first complete MBS + Ethics Conditions system
2. Train staff and execs in how to use it effectively
3. Provide tools and dashboards for ongoing use

👉 [Download the System Setup Checklist]

👉 [Request a Company-Wide Launch Kit]

👉 [Book an Implementation Workshop]