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Management by statistics and conditions

undergraduate program

39 KG 167 St, Kigali, Rwanda

Handling Staff in Chronic Low Conditions (Confusion, Treason, Enemy)
What to do when someone’s performance consistently undermines the team

⚠️ The Problem of Chronic Low Conditions


Every organization eventually faces this:

  1. A staff member is constantly late, missing deadlines, or creating confusion
  2. Their stats are flat or declining, week after week
  3. Morale is affected
  4. Efforts to help seem to go nowhere

“Low conditions that aren’t handled become permanent liabilities — and sometimes contagious.”



📉 Signs Someone Is in a Chronic Low Condition

  1. Weekly stats show a long-term downtrend or no production
  2. Multiple missed or incomplete condition formulas
  3. Excuses instead of responsibility
  4. Repetitive issues even after correction
  5. Disruptive or covertly antagonistic behavior

This typically points to Confusion, Treason, or even Enemy.



📘 Quick Review of the Lower Conditions



Condition


What It Means


Confusion

The person doesn’t know what’s going on; lost or overwhelmed

Treason

Pretending to be part of the group but working against it

Enemy

Actively trying to harm the group — covertly or overtly

Each has a formula — and each requires completion, not just intention.



🧩 Why People Stay in Low Conditions

  1. Never fully did the formula
  2. Blame others instead of taking responsibility
  3. No follow-up or coaching
  4. Condition wasn’t officially assigned (no awareness)
  5. Hidden misdeeds or personal conflicts

Admin Tech handles this with precision — not emotion.



👣 Handling Step-by-Step

1. Pull the Stats

  1. Show the person their last 4–8 weeks
  2. Ask: “Do you know what condition this post is in?”

2. Officially Assign the Condition

  1. “Based on this trend, your condition is ____.”
  2. Let the person see it with their own eyes

3. Reintroduce the Formula

  1. Confusion: Locate yourself
  2. Treason: Find out you are
  3. Enemy: Find out who you really are and who the group really is

📌 You can also give them the Conditions Guide or a mentor.

4. Follow Up Weekly

  1. Don’t leave them to “figure it out”
  2. Review their formula actions
  3. Check their results
  4. Acknowledge progress OR repeat the cycle if unchanged



🧰 What If It Doesn’t Work?

If the person:

  1. Refuses to do the formula
  2. Blames others
  3. Disrupts team performance
  4. Lies, hides data, or incites rebellion

You may need to:

  1. Assign Ethics or HCO review
  2. Remove them from post
  3. Put them on a program or probation
  4. In extreme cases: Terminate or isolate them until change

Admin Tech promotes justice, not punishment — the goal is to protect the group and help the individual.



👤 Example: Emmanuel’s Colleague

A fellow technician consistently misses SLAs, creates confusion, and blames dispatch.

His graph:

  1. Week 1–4: 2, 1, 1, 0
  2. Confusion → Treason (no formula applied)
  3. Still blaming → Assigned Enemy

With coaching and HCO support:

  1. Applies the Enemy formula honestly
  2. Realizes he’s been sabotaging trust
  3. Repairs relationships
  4. Rebuilds stat: Week 7 = 3, Week 8 = 5

Some recover. Some don’t. But everyone deserves a fair shot with structure.



✅ What You Just Learned

  1. Chronic low performance = chronic low condition
  2. The correct handling is: assign → apply → follow up
  3. The formulas must be done — not guessed
  4. Staff either rise, stay the same, or must be removed
  5. This protects the mission and the team



🛠️ What You Can Do Next

  1. Review 4–5 staff with flat or downtrending stats
  2. Assign the correct condition officially
  3. Provide the correct formula
  4. Set weekly check-ins until they rise
  5. Handle any chronic non-compliance with Ethics guidance



📞 Want Help Implementing This?

We offer:

  1. Low condition staff handling support
  2. Ethics coaching for management
  3. Condition Checklists and Mentoring Tools

👉 [Request the Low Conditions Recovery Kit]

👉 [Book an Ethics Handling Consultation]

👉 [Join Our Training: “Handling Trouble Posts with Ethics Tech”]

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