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🧭 Coaching with Clarity, Not Confusion

Most managers want to help their teams improve — but they’re often stuck with:

1. Vague feedback like “Try harder” or “Be more proactive”
2. Emotional reactions to poor performance
3. Lack of clear metrics or fair criteria

Admin Tech provides a better way:

✅ Measurable outputs (MBS)

✅ Corrective actions tied to performance (Ethics Conditions)

✅ A system that empowers self-correction

👓 The Coaching Mindset in Admin Tech

As a coach or team leader, your job is not to “punish” or “motivate.”

Your real role is to:

1. Observe stat trends
2. Assign the correct condition
3. Guide the person to apply the right formula
4. Support execution
5. Acknowledge results

Coaching becomes a system — not a guessing game.

📊 Step-by-Step Coaching Framework

1. Review the Stat

1. Is it up, down, flat, or erratic?
2. Look over the past 3–6 weeks

2. Determine the Condition

1. Use Module 4’s trend guide
2. Match the condition to the stat behavior

3. Ask the Right Questions

1. "What was your product last week?"
2. "What changed?"
3. "Do you know what condition you’re in?"
4. "Have you applied the formula for that condition?"

4. Support the Formula

1. Print or send the exact steps
2. Help them take real action
3. Remove distractions or barriers

5. Follow Up Next Week

1. Did the person apply it?
2. What’s the result on the graph?
3. Adjust coaching if needed

👤 Coaching Emmanuel: An Example

Emmanuel’s stat dropped last week.

His coach:

1. Reviews the graph (drop from 5 to 1)
2. Assigns Danger condition
3. Guides Emmanuel through the Danger Formula
4. Helps him bypass procedures to restore a site quickly
5. Meets him again next week

Result: stat returns to 4 → Emergency condition now → new formula.

This is how momentum builds.

🧠 Benefits of Coaching This Way

1. Staff feel responsible, not punished
2. Managers become trusted guides, not emotional bosses
3. Growth is visible and trackable
4. The culture shifts from “blame” to ownership

✅ What You Just Learned

1. Coaching in Admin Tech means guiding through stat trends and conditions
2. Each staff member can learn to self-diagnose and apply formulas
3. Coaching becomes objective, fair, and effective
4. You don’t need to be a “motivator” — just a good observer and guide

🛠️ What You Can Do Next

1. Pick one staff member with a tracked stat
2. Review their last 4–6 weeks
3. Determine the condition
4. Coach them to apply the correct formula
5. Track the result — and coach again next week

📞 Want Help Implementing This?

We offer:

1. Coaching templates for managers
2. One-on-one coaching clinics for team leads
3. Full implementation of a performance management system based on MBS + Ethics

👉 [Download the Weekly Coaching Template]

👉 [Book a “Coach the Coach” Training]

👉 [Request Customized Condition Cards for Staff]