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Management by statistics and conditions

undergraduate program

39 KG 167 St, Kigali, Rwanda

Introduction to Management by Statistics (MBS)
How to manage people and operations with objectivity, clarity, and real results

📌 What is “Management by Statistics”?


Management by Statistics (MBS) is a system developed by L. Ron Hubbard that replaces guesswork and opinion with measurable results.

At its core:

Every post in an organization produces something — and that product can be measured.

MBS says: don’t manage by mood or appearance. Manage by stats — real numbers that show whether someone is producing or not.



🎯 Why Use MBS in Your Organization?

Without statistics:

  1. You may reward the wrong people
  2. You can’t pinpoint what’s really working
  3. Staff hide behind “busyness” instead of results
  4. Corrective actions become emotional, not factual

With statistics:

  1. You can see who’s performing — and who needs help
  2. You can correct issues early, not after damage is done
  3. You have fairness, objectivity, and clarity in management
  4. You can coach staff using conditions and trends, not blame



🔍 MBS Is Not Just About Numbers


A statistic is more than a number — it’s a reflection of value produced.

Examples:



Post


Stat Example


Salesperson

Sales closed per week

Finance Officer

Invoices reconciled weekly

Site Technician

Sites maintained or restored weekly

HR Officer

% of staff productive and compliant

Even support roles have stats — more on that in later modules.



✅ The MBS Method in 3 Simple Steps

  1. Define the valuable product of each post
  2. Assign a stat that reflects it, updated weekly
  3. Use the stat’s trend (rising, falling, flat) to determine what condition the post is in and what to do next

This leads us naturally into the next part of the system: Ethics Conditions.



👤 A Real-Life Example: Emmanuel, the Technician

Let’s say Emmanuel joins your company as a telecom maintenance technician. You track:

  1. Sites visited and restored per week

His stat looks like this:

  1. Week 1: 0 (just arrived)
  2. Week 2: 2 (trained)
  3. Week 3: 5 (assigned real sites)
  4. Week 4: 1 (slipped back)

Using MBS, you can coach him based on trend, not gut feeling. (More on this in later modules.)



📚 What You Just Learned

  1. MBS = managing by results, not appearances
  2. Every post has a product — and a stat can measure it
  3. Stat trends help you manage ethically and correctly



🛠️ What You Can Do Next

  1. List 3 posts in your company
  2. Ask: “What is the real product of this post?”
  3. Draft one stat for each — keep it simple and measurable

You’ll use this in Module 2.



📞 Want Help Implementing This?

If you want support identifying stats, setting up tracking tools, or training your staff on Admin Tech, we can help.

👉 [Book a free intro session]

👉 [Download the full 13-module guide as a PDF]

👉 [Contact us for in-house implementation support]

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